Please Note: Prices subject to change without notice – charged at rate valid at time of booking. Rates in New Zealand Dollars, all GST included. Exchange Rates/Fees subject to your banking provider at time of transaction. Child policy: Infants are 0-4, children are 5-14, adults are 15+. Children aged 0-6 must be accompanied by a full fare paying adult.
Tracknet Cancellation Policy applies to all reservations.
80% refund if cancellation is made outside 24 hours.
50% refund if cancellation is confirmed by office within 6-24 hours of departure.
No refund if cancellation is made within 6 hours of departure or a “No Show”.
If a booking is changed and later cancelled, the cancellation policy applies from the earlier of the bookings.
If necessary, one change is allowed to your initial booking with no extra charge (must be made more than 6 hours prior to departure). Each subsequent change or cancellation then attracts a $10.00 administration fee.
Priority is always given to confirmed bookings that have been prepaid. If the vehicle is full, any booking unpaid at the time of travel will be deemed unconfirmed.
We make every effort to maintain our services as per schedule. We also advise that where inclement weather conditions occur, we reserve the right to make timetable alterations, route changes and/or cancellation of a service in the best interest of our passengers. Tracknet reserves all rights.
Tracknet reserve the right to require minimum numbers to operate a service.